From the field · Sports and leisure equipment retail

Connecting stores, website and warehouse

Malo

MaloE-commerce Director, Cabesto

Cabesto sells in its stores and on cabesto.com. The retailer connected Magento to its new store ERP and picks its web orders in myFulfillment. With more productive logistics teams, it got through a season of strong growth with a relatively stable headcount.

The documentary · 3:23Behind the scenes at Cabesto
Renaud, Fabien, Malo and Daniel explain how Cabesto connected Magento to its new store ERP and organized web-order picking.Interviews · Renaud, Fabien, Malo and Daniel

Cabesto is an omnichannel retailer specializing in products related to the sea, the mountains, pools and food, sold in its stores and on cabesto.com. To connect its Magento site to the new store ERP, Renaud, the IT director, wanted a solution that would integrate quickly with both. Fabien, the project manager, led the rollout. On the operations side, Malo, the e-commerce director, and Daniel, who handles receiving and builds the picking waves, explain what myFulfillment changed in their daily work.

Choosing BMS · Before signing

Choosing a team that knows Magento.

Renaud was looking for a solution that would integrate quickly with both Magento and the new store ERP.

“Mainly because of your knowledge of Magento […]. For us, that was essential, and then there was your drive and your ability to take charge of the project.”

Renaudtranslated from French

Fabien, who connected that ERP to cabesto.com, says Boostmyshop was chosen for its Magento expertise.

Magento expertise and project ownership

0:12
Renaud, IT Director — Why Cabesto chose Boostmyshop.Read the transcript

The product journey

From Magento to the shipping label.

Editorial view of a water sports and outdoor store on the left, and a web-order picking area with shelving, a cart and a printer on the right.
Illustrated view, not to scale: the store on the left, the picking area for web orders on the right.

At Cabesto, the stores run on a new ERP and the website on Magento, with Boostmyshop providing the interface between the two. Web orders come into myFulfillment, are picked in waves and leave with their carrier’s shipping label.

01 / Integration

Connecting Magento and the ERP without disrupting the site.

Fabien had to connect the stores’ new ERP to cabesto.com, the retailer’s Magento site.

“The challenge was to find a partner that would let us build an interface between our ERP and our Magento website quickly and efficiently, without disrupting business on the e-commerce site.”

Fabientranslated from French

He describes the ERP integration as fairly easy.

The interface between the ERP and Magento

0:29
Fabien, Project Manager — The challenge, the choice of Boostmyshop, and an integration he found fairly easy.Read the transcript

02 / Picking waves

Building waves before picking starts.

Daniel builds the waves for the order pickers.

A wire cage cart loaded with boxes next to a pallet jack, in front of numbered racks in the Cabesto warehouse.
A wire cage cart loaded with boxes beside the racks of the Cabesto warehouse.

“The Boostmyshop application has been a real help, because we can create waves in advance by carrier, and for diving, pool and boating products too.”

Danieltranslated from French

In myFulfillment, a wave groups several orders so they can be picked in a single pass through the aisles.

Waves built in advance

0:10
Daniel, Order Picker — How waves are built at Cabesto.Read the transcript

03 / Shipping labels

Every shipping label from myFulfillment.

Malo had two reasons for choosing myFulfillment. The first: its smooth, continuous sync with Magento.

Editorial still life of three shipping-label formats bearing the names Chronopost, Colissimo and Schenker-Joyau beside a thermal printer.
Three shipping-label formats, all printed from myFulfillment (illustration).

“The second reason is how easy it is to print carrier labels for Chronopost, Colissimo and Schenker-Joyau.”

Malotranslated from French

Syncing Magento, printing every label

0:17
Malo, E-commerce Director — Two requirements from the start: smooth sync with Magento and labels for every carrier.Read the transcript

With BMS · Day to day

A fast tool, an efficient team.

For Malo, a good tool has to be simple and fast.

“Loading times in myFulfillment are very good and […] save a lot of time every day on everything we handle over the life of an order.”

Malotranslated from French

Fabien, for his part, describes efficient, autonomous Boostmyshop teams that delivered within a very tight budget.

Simple, fast tools

0:22
Malo, E-commerce Director — Choosing a simple, fast tool, and saving time every day.Read the transcript

“To other companies facing the same challenges as us, I’d say they can turn to Boostmyshop, because the solution is intuitive, very easy to use and fast.”

Fabien, Project Manager, Cabestotranslated from French

Beyond the warehouse

Who does what at Cabesto.

Information systems

Renaud organizes and manages all of Cabesto’s information systems, from the stores to web logistics.

Project management

Fabien led the rollout of the new ERP across the entire store chain.

E-commerce

Malo runs e-commerce at Cabesto; in the warehouse, Daniel handles receiving and the picking waves.

Before / After · The team’s work

What Cabesto was looking for, and what it got.

01Syncing with Magento
Before

A tool that syncs with Magento smoothly and continuously.

After

In myFulfillment, attributes have the same names and orders are structured the same way as in Magento.

An order keeps the same structure from the website to the warehouse.

02Printing labels
Before

Easy label printing for every carrier the team uses.

After

Labels for every carrier are printed from myFulfillment, right after picking.

One interface for every carrier.

03Absorbing growth
Before

A season of strong growth ahead, on the web and in logistics.

After

Far more productive logistics teams: growth absorbed with a relatively stable headcount.

The team did not have to grow in step with orders.

What this example shows

Sync with Magento, waves built in advance, labels printed from myFulfillment: with this tool, Cabesto got through a season of strong growth without growing its teams at the same pace.

Members of the Boostmyshop team talking around their computers.
The Boostmyshop team.

Your turn

Where does your order lose time between the website and the warehouse?

Take one real web order and follow it from the website to the shipping label: sync, wave, picking, label.

Every manual re-entry, every wait and every switch between tools is a concrete place to start the conversation.

Thanks to Renaud, Fabien, Malo, Daniel and the Cabesto teams for walking us through their work, from the stores to the warehouse.

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