From the field · Freeze-dried meals, nutrition and outdoor gear

Scaling up without surprises.

Pablo Gasnier

Pablo GasnierBusiness Development Director, Lyophilise & Co

More than 700 freeze-dried meals, around thirty brands and 80% of the business online. Pablo Gasnier and Sébastien Coché explain how myFulfillment runs purchasing and logistics at Lyophilise & Co.

The documentary · 2:38Behind the scenes at Lyophilise & Co
Pablo Gasnier and Sébastien Coché introduce Lyophilise & Co, its Lorient warehouse and the role myFulfillment plays in the business.Field report · Pablo Gasnier and Sébastien Coché

Lyophilise & Co is 15 years old. The Lorient-based company sells freeze-dried meals for the outdoors: first used mostly by sailors, they have since found their way into hiking, exploration and sports. The catalog now holds more than 700 freeze-dried meals from around thirty brands, along with sports nutrition and hiking gear, and 80% of the business is done online. For two years, myFulfillment has run purchasing and logistics; going live took less than a month.

SKUs
≈ 2,500
including more than 700 freeze-dried meals
Warehouse
≈ 800 m²
Parcels a year
≈ 50,000
Parcels a day in peak season
Up to 800

Choosing BMS · Before signing

Deploy fast, on PrestaShop.

Lyophilise & Co wanted a tool that integrated directly with PrestaShop and could go live very quickly.

“We were looking for responsiveness and a fast rollout. At the time, we needed to deploy a solution very quickly, and you were the most responsive.”

Pablotranslated from French

Direct integration with PrestaShop was an essential criterion, alongside responsiveness and speed of implementation. Going live took less than a month, setup included, and both the logistics and purchasing teams picked up the tool quickly.

Why Lyophilise & Co chose Boostmyshop

0:15
Pablo Gasnier, Business Development Director — Responsiveness and a fast rolloutRead the transcript

The product journey

From receiving to shipping.

Illustrated cutaway of a warehouse with five numbered markers: receiving, storage by brand, picking, packing and shipping.
Illustrated cutaway, not to scale: the areas of the Lorient warehouse that goods move through.

The Lorient warehouse is new. Deliveries are received supplier by supplier, and products are stored by brand in fixed locations with overstock right above. Orders are picked with carts, packed, then handed over to carriers in the shipping area. myFulfillment handles purchasing, inventory, picking and shipping.

01 / Receiving

Supplier by supplier

Deliveries are received supplier by supplier. Gear is scanned; food, delivered on large pallets, is counted by the carton, and the team enters the quantities based on the case pack.

Animated diagram of receiving: a supplier delivery is checked by product type, gear scanned item by item and food counted by the carton, then the receipt, validated in myFulfillment, goes to purchasing and accounting.

“Soon our supply planner will be working right here on site, so they’ll have the full picture of what physically comes in.”

Sébastientranslated from French

Once entered and validated in myFulfillment, the goods receipt goes to purchasing and accounting.

02 / Storage

One brand, one place

A warehouse aisle: sleeping bags on the shelves, with cartons and overstock pallets on the upper levels.
Overstock sits in the pallet racking, on the upper levels of the shelving.

“With a brand, all its products are in the same place, so it’s easier. And the brand’s overstock is often right above, in the pallet racking.”

Sébastientranslated from French

Each brand has fixed locations on the shelving. The pallets at the end of each aisle hold stock waiting to be put away.

When the team moved into the warehouse, they first placed brands according to sales volume. Storing by brand keeps the work simple: everyone knows where to find a product.

Watch Sébastien explain storage by brand

0:19
Sébastien Coché, Operations Manager — One brand, one placeRead the transcript

03 / Picking

With a cart and a paper list

Animated diagram of picking: orders form a wave by carrier priority, the picker sets off with a multi-tote cart and a paper pick list, then hands the cart over to packing, where someone else packs.

Pickers set off with multi-tote carts and a paper pick list. Waves are organized by carrier priority.

Each cart carries six to eight totes. At the end of the run, it goes to packing, where someone else packs: picking and packing are never done by the same person, summer or winter.

04 / Packing

At the packing station

“Even in winter, one person always does the picking and another the packing.”

Sébastientranslated from French

The packing stations share one area next to the shipping area, and more of them open in peak season.

  1. 1

    Scan

    Each product in the order is scanned at the station.

  2. 2

    Box

    Products go into a box and are cushioned, usually with kraft paper.

  3. 3

    Weigh

    Every parcel is weighed on the station’s scale before it leaves.

  4. 4

    Label

    The carrier label is printed; for Schenker, it prints automatically.

Illustration of the packing station: a work surface with a screen, keyboard, handheld scanner and scale, flat cartons below, a roll of bubble wrap and a stack of blue crates.
The packing station, drawn from the Lorient warehouse.

05 / Shipping

Where the parcels leave

Animated diagram of shipping: the ready parcel, weighed and labeled, reaches the shipping area, where each carrier has its place (Chronopost on a pallet, Colissimo in bins, Schenker and DSV), and all of them collect the parcels on site.

Sébastien sees it as one of the most important parts of the operation. Chronopost parcels leave on pallets, Colissimo parcels in bins, and the carriers collect them on site.

Step into the shipping area

0:10
Sébastien Coché, Operations Manager — Where the parcels leaveRead the transcript

With BMS · Day to day

A partner close at hand, a stable system.

Pablo estimates the tool covers about 90% of the company’s needs; for the rest, the team knows it can call on Boostmyshop.

“The relationship is healthy, and it works well. It matters to us to have a partner who stays close and can meet our needs.”

Pablotranslated from French

A partner close at hand

0:22
Pablo Gasnier, Business Development Director — The relationship with BoostmyshopRead the transcript

Their special cases, handled in myFulfillment

  • Custom bundles

    Several products in a custom-made box: each bundle is a kit in myFulfillment, with its own EAN code and no custom development.

  • The Lorient store

    Stock moves from the warehouse to the store through stock transfers.

  • Returns

    Return labels are generated automatically.

  • The PrestaShop catalog

    Purchase prices and EAN codes are sent from myFulfillment to PrestaShop.

“I think the software will keep up with our growing volumes and our different functional needs.”

Pablo Gasnier, Business Development Director, Lyophilise & Cotranslated from French
Members of the Boostmyshop team talk around their laptops.
The Boostmyshop team.

Your turn

What if your next peak season went by without surprises?

Think back to your last peak season: which step slowed the warehouse down, from supplier receiving to carrier pickup?

That specific case gives the Boostmyshop team a more useful starting point than a list of features.

Thank you to Pablo Gasnier, Sébastien Coché and the Lyophilise & Co team for welcoming us to Lorient and opening the doors of their warehouse.

Talk to BMS ↗Read the story as a PDF ↗Explore other stories →