Mondial Relay connects to myFulfillment through the official Web Service: orders from your stores and marketplaces arrive with their Point Relais ID, labels print on your own contract, tracking flows back to every channel. Built for merchants fulfilling from France who ship out-of-home across 10 European countries.
Carrier label
Mondial RelayMondial RelayMondial Relay is the French out-of-home delivery specialist, part of the InPost group: 33,000 Points Relais and 50,000 Lockers across 10 European countries, up to 30 kg per parcel. myFulfillment operates the other half of the journey for merchants fulfilling from France: each channel hands over the chosen pickup-point ID, labels print through the official Web Service on your contract, packing is barcode-checked and returns are tracked back to the warehouse.
Your operations cover orders, stock updates, barcode checks, and label creation.
Prepares shipment data and prints the Mondial Relay label at packing.
Shipment handed over to Mondial Relay.
Mondial Relay via myFulfillment takes orders from any sales channel or marketplace connected to myFulfillment, wherever the store is managed. The order arrives with its Point Relais ID, the label prints on your Mondial Relay contract, and tracking returns to the channel and customer. Combinations with WooCommerce, PrestaShop, Shopify, Magento, and other channels are detailed below.
At the packing station, myFulfillment calls the official Mondial Relay Web Service to generate the label in A4, A5, or 10 × 15 format using the CONNECT credentials associated with the merchant's contract.
See the featuremyFulfillment retrieves the Mondial Relay status and writes it back to the original sales channel: the customer follows the parcel to the Point Relais or Locker and the store sends its shipping notification.
Outbound: tracking number written back to the sales channel; status polled through Mondial Relay’s official service.
See the featurePoint Relais and Locker lookup through Mondial Relay’s official service or its widget, across a network of 33,000 Points Relais and 50,000 Lockers in Europe: the pickup-point ID selected at checkout stays with the order through label printing.
See the featureThe Mondial Relay return label is created for the customer from CONNECT or the API; they drop the parcel at a Point Relais or Locker and the return is tracked back to the warehouse.
See the featureThe Mondial Relay Web Service exposes no rate-quote operation: myFulfillment applies the merchant's contract grid, by weight and destination, inside its carrier selection rules.
See the featureOrders from every channel, stores (official PrestaShop, WooCommerce, Shopify or Magento modules) and marketplaces alike, land in myFulfillment with their Point Relais ID, then myFulfillment creates the Mondial Relay shipment through the official service.
Inbound: validated, paid orders carrying their Point Relais ID, about every 5 minutes.
See the featureWhen the Mondial Relay shipment leaves for its Point Relais, myFulfillment records the stock movement and rebroadcasts availability to the connected stores and marketplaces; no selling price ever rides this flow.
Outbound: stock state to stores and marketplaces, once the parcel is handed over.
See the featureFrom receiving to shipping with no storage: an expected supplier order leaves as soon as the goods arrive, with the Mondial Relay label and Point Relais ID already attached to the order.
See the feature| Data | When |
|---|---|
| In | |
| Validated and paid order | ≈ every 5 min |
| Chosen Point Relais / Locker ID | when the order is validated |
| Delivery status | on demand, until Point Relais delivery |
| Out | |
| Shipment and label | at packing, after the barcode check |
| Tracking number | when the label is printed |
| Return label | when the return is created, from CONNECT or the API |
Mondial Relay provides out-of-home delivery. The remaining operational task is to run the multichannel flow from the pickup-point ID through label printing.
| Solution | Multi-channel orders with pickup-point IDs | Labels on your own contract (A4, A5, 10 × 15) | Barcode check before the label | Tracking pushed back to every channel | Carrier rules (weight, destination, relay or home) | Technical development required | Module or license |
|---|---|---|---|---|---|---|---|
Mondial Relay via myFulfillmentRecommended | Supportedall connected channels | Supported | Supported | Supportedconnected channels | Supported | Not supported | myFulfillment TMS module |
Official module per store | Partially supportedOne store per module | Supported | Not supported | Partially supportedIts own store only | Partially supportedLimited | Not supported | Official module per platform (paid on Shopify) |
Direct Mondial Relay API | Partially supportedTo be developed | Supported | Partially supportedTo be developed | Partially supportedTo be developed | Partially supportedTo be developed | SupportedSOAP integration | Web Service access on the pro contract |
Comparison based on the official documentation and myFulfillment docs. The limit is stated under the "Partial" badge; no rating, no sponsored placement.
See how the Mondial Relay integration fits into your operations
Merchants shipping from a French warehouse or 3PL can use Mondial Relay as their default out-of-home option. The order arrives with its pickup-point ID regardless of channel or country, the operator scans it, the label prints in the right format, and the customer receives the tracking link.
Marketplace orders arrive with the pickup point already set. Its ID travels through the OMS to the Mondial Relay label, whereas a single-store module requires manual copying.
A Berlin or Madrid order ships out-of-home on the same Mondial Relay connection as a Paris one: carrier rules route each parcel by destination and weight across the 10 covered countries.
The scan confirms the right product before myFulfillment calls the Mondial Relay label operation: labels only print for correct parcels, and tracking leaves for the customer right away.
The Mondial Relay connection is set up once with the CONNECT credentials; new stores or marketplaces then plug into myFulfillment without touching the carrier side.
The pickup-point ID selected at checkout gets lost between the marketplace and the label, then re-keyed by hand in each portal.
Centralized order preparation in myFulfillment, with the pickup-point ID kept on the order through label printing and the barcode check.
Read the full storymyFulfillment sits in the middle, so Mondial Relay works with any sales channel that feeds it: every order comes in from a channel, leaves with the right Mondial Relay label, and tracking flows back to the customer. A few live pairings below.
Your Shopify store orders are prepared in myFulfillment; the Mondial Relay label is printed during packing; tracking is pushed back to the store to notify the customer.
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Amazon orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Amazon within its deadline.
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Auchan orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Auchan within its deadline.
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Your BigCommerce store orders are prepared in myFulfillment; the Mondial Relay label is printed during packing; tracking is pushed back to the store to notify the customer.
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BUT orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to BUT within its deadline.
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Carrefour orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Carrefour within its deadline.
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Castorama orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Castorama within its deadline.
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Cdiscount orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Cdiscount within its deadline.
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Conforama orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Conforama within its deadline.
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Cultura orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Cultura within its deadline.
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Decathlon orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Decathlon within its deadline.
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E.Leclerc orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to E.Leclerc within its deadline.
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Fnac / Darty orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Fnac / Darty within its deadline.
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Galeries Lafayette orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Galeries Lafayette within its deadline.
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Groupon orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Groupon within its deadline.
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IBS.it orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to IBS.it within its deadline.
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La Redoute orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to La Redoute within its deadline.
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Leroy Merlin orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Leroy Merlin within its deadline.
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Your Magento store orders are prepared in myFulfillment; the Mondial Relay label is printed during packing; tracking is pushed back to the store to notify the customer.
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ManoMano orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to ManoMano within its deadline.
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Mirakl orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Mirakl within its deadline.
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Your PrestaShop store orders are prepared in myFulfillment; the Mondial Relay label is printed during packing; tracking is pushed back to the store to notify the customer.
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Rue du Commerce orders are centralized in myFulfillment; the Mondial Relay label is printed during packing; valid tracking is pushed back to Rue du Commerce within its deadline.
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Your WooCommerce store orders are prepared in myFulfillment; the Mondial Relay label is printed during packing; tracking is pushed back to the store to notify the customer.
GuideA Mondial Relay pro account is required; credentials come from the CONNECT portal. Network limits: 30 kg per parcel (25 kg in Lockers and to Italy or Poland), 150 cm girth, 120 cm on the longest side. myFulfillment drives order preparation and label printing; Mondial Relay provides the out-of-home delivery network.
Yes. The typical setup is a store or marketplace managed from anywhere, fulfillment from France, and out-of-home delivery across the network. You need a Mondial Relay pro contract and its CONNECT credentials; your channels then feed myFulfillment like any other.
Out-of-home delivery covers ten European countries: France, Belgium, Luxembourg, Spain, Portugal, Italy, the Netherlands, Poland, Germany, and Austria. In myFulfillment, carrier rules route each order by destination and weight.
Yes: an official SOAP Web Service exposed at api.mondialrelay.com. Its services support pickup-point search, shipment and label creation, and parcel tracking. myFulfillment calls them for you, without requiring custom development on your side.
Mondial Relay publishes official modules per storefront: a Shopify app from $14.90 per month, with the checkout pickup-point selector reserved for Shopify Plus, and a WordPress plugin for WooCommerce. Through myFulfillment there is no per-store app: each channel feeds the OMS and the order keeps its pickup-point ID to the label.
In the Mondial Relay CONNECT pro portal, under Mon profil: enseigne code, brand code and private key. A pro contract is required; those three credentials are all myFulfillment needs to connect your account.
30 kg per parcel, reduced to 25 kg in Lockers and for shipments to Italy and Poland; 150 cm girth and 120 cm on the longest side. A myFulfillment carrier rule can route heavier parcels to another carrier.
You create the return label from CONNECT or through the API, the customer drops the parcel at the Point Relais or Locker of their choice, and the return is tracked back to your warehouse.
Mondial Relay provides two official building blocks: the widget (widget.mondialrelay.com) and the pickup-point search service. What matters next is that the chosen pickup-point ID follows the order to the label: myFulfillment carries it through, including for marketplace orders arriving with the point already set.
Mondial Relay covers shipping. Connect your sales channels and tools too.
Mondial Relay integration for out-of-home delivery from France
See it in your own setup
