What is Royal Mail?
Royal Mail carries letters and parcels within the UK and internationally. Its business account includes Royal Mail Tracked 24 and 48, and Local Collect. myFulfillment does not replace the carrier: it handles order management, preparation, checks, and returns around label creation. The integration covers Royal Mail only: it offers the Royal Mail services enabled on the merchant account. Parcelforce Worldwide, which has its own PFW API, is not included.
Royal Mail for orders from any sales channel
Royal Mail enters the process after the order is already in myFulfillment. Regardless of which connected sales channel created it, the team follows the same preparation path: check the parcel, choose an allowed service, create the PDF, and record tracking.